We want you to be completely satisfied with your order. We offer all customers, regardless of location, a 30-day unconditional guarantee on all full-price, unworn/unwashed merchandise with original tags attached. For a full refund (minus shipping charges), please log into your Account, obtain a Return Authorization number, and ship the item(s) back to us within 30 days of receipt. Returns may be shipped to the address listed on your Return Authorization.
We’ve listed some common questions about our policy below:
Do you accept returns on sale or discounted merchandise?
Yes, sale or discounted merchandise may be returned for a full refund within 14 days of receipt. Please log into your Account to obtain a Return Authorization number.
Do you offer exchanges?
Edun does not offer exchanges. If you require a different size, please return your original order and place a new order online.
Do you pay for return shipping?
No, but we offer a merchandise credit in an amount equal to the cost of standard shipping in your region. In other words, if we ship to you in the United States and you return the item to us, we’ll offer you a $10 merchandise credit. If you order from Australia and return an item to us, we’ll offer you a $25 merchandise credit. It’s all part of our aim to offset the cost of you returning an item that did not meet your expectations.